Laffa Now
A fare set by the system from distance, time and zone, with automatic matching to the nearest captain. The fastest option when you are in a hurry.
TukTuk rides, one tap away — in Egypt
Your ride, around the corner.
Request a TukTuk near you, see the fare before you confirm, and follow your ride live. Every trip starts with a PIN, and an SOS button is with you the whole way.
- Coming soonGet it on Google Play
- Coming soonDownload on the App Store
Laffa
لفة
- Clear fare before you confirm
- Cash, card or wallet
- Trip PIN to start
- SOS button
How Laffa works
Three steps from request to arrival.
1. Request
Set your pickup and destination on the map, see the TukTuks around you and get a fare estimate instantly.
2. Match with a captain
Pick Laffa Now for a system price and automatic matching with the nearest captain, or Laffa Offer to propose the fare you want.
3. Ride with your PIN
When the captain arrives, share your trip PIN. The trip only starts once the system has verified it, and you follow it live until you arrive.
Two ways to book
Laffa Offer
Propose the fare you think is fair. Captains accept, decline or counter-offer, and you compare captain, rating, TukTuk, ETA and price before you choose.
Become a captain with Laffa
Own a TukTuk and hold a valid licence? Sign up in the app, upload your documents once, and start taking trips as soon as you are approved. Your earnings are clear, and every piaster is recorded in your wallet.
Sign-up and verification steps
Every step is saved automatically; you can pick up where you left off at any time.
- 1Mobile number and one-time code (OTP)
- 2Personal details: name, national ID number, date of birth, address
- 3National ID photos (front and back) and a selfie
- 4Valid driving licence
- 5TukTuk licence and government registration documents
- 6TukTuk details: plate, model, colour, seats
- 7Four photos of the TukTuk: front, back, left and right
- 8Settlement details: bank account, mobile wallet or InstaPay
- 9Accept the captain terms and submit
The operations team reviews your application and tells you the outcome in the app: approved, a document to re-upload, or rejected with a reason. You cannot go online before approval, and an expired mandatory document pauses new trips until it is renewed.
Your earnings, clearly
A transparent commission on every trip
A fixed, published share of the fare (for example 15%). On cash trips you keep the full fare in hand and the commission is recorded on your wallet; on online payments your share is credited to the wallet straight away.
You choose your trips
Every request shows the pickup distance, estimated distance and time, the passenger rating and the fare — and you decide: accept, decline or counter-offer.
Work when it suits you
Go online when you want and close the app when you are done. No minimum hours.
The captain wallet
Every movement of money is recorded in a ledger that is never edited — you can go back to any trip and see exactly what was counted.
- Top up to cover commissions on cash trips
- Earnings from online-paid trips credited automatically
- Bonuses and adjustments, each with a clear reason
- Withdraw to your bank account, mobile wallet or InstaPay
- A warning before you reach the minimum balance so cash trips are not paused
Requirements
- 18 years or older with a valid national ID
- A valid driving licence for a TukTuk
- A licensed TukTuk with valid government papers
- An Android phone with GPS and an internet connection
Safety first
Safety is built into every trip — for passengers and captains alike.
SOS button
One tap creates a high-priority alert for the operations team with your location and trip details.
Share your trip
Send a live link so anyone can follow the route, the captain and the arrival time.
Trusted contacts
Add up to three emergency contacts to your profile so your alerts reach them quickly.
Trip PIN
The trip only starts when the captain enters the PIN you were given and the system verifies it — so you know you are in the right TukTuk.
Two-way ratings and reports
Passengers and captains rate each other after every trip, and either can report behaviour — abusive accounts are blocked.
Verified captains
Every captain has had their identity, licence and TukTuk verified before their first trip, and your trip history is always kept.
Frequently asked questions
Quick answers to what we get asked most.
What is Laffa?
Laffa is a TukTuk ride-hailing app for Egypt that connects passengers with verified captains, with a clear fare before you confirm, live tracking and safety tools inside every trip.
Where is it available?
We start in Egypt and expand city by city. Service zones are updated in the app, and you can see the TukTuks available around you on the map.
How is the fare calculated?
With Laffa Now the fare is built from a base fare, a per-kilometre and per-minute rate and a minimum fare, adjusted for zone, time and demand. You see it before you confirm. With Laffa Offer you propose the fare and the captain accepts or counter-offers.
Which payment methods are supported?
Cash, bank card, mobile wallet or your Laffa wallet balance. Online payments go through licensed payment providers, and we never store your card details.
What is the trip PIN for?
A short code shown to you once a captain is assigned. The captain enters it on arrival, and the trip does not start until the system verifies it — this ensures you ride with the right captain and that the fare counts from the real start.
How do I become a captain, and how long does review take?
Install Laffa Captain, sign up with your mobile number, and upload your documents and TukTuk photos. The operations team usually reviews them within a few working days and notifies you in the app.
What is the Laffa commission?
A published share of each fare, shown in the app before you accept any request. It is recorded on your wallet for cash trips and deducted automatically from online-paid trips.
How do I delete my account and data?
Request deletion from the app settings. Sessions end immediately, you have 30 days to change your mind by signing in again, and then your personal data and documents are deleted — trip and financial records are kept in anonymised form for as long as the law requires.
How do I reach support?
Email support@laffaegypt.net or write to us from inside the app. Emergencies during a trip go straight to the operations team through the SOS button.
Contact us
Our team in Egypt answers passengers, captains and partners.
- Passenger supportsupport@laffaegypt.net
- Captains teamcaptains@laffaegypt.net
- Privacy and dataprivacy@laffaegypt.net
Saturday to Thursday, 9 am – 9 pm Cairo time.
In an emergency during a trip use the SOS button in the app or call 122.